Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Frost crews are already moving. We dispatch Frost units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our Frost branch after hearing the same complaint over and over from Frost, TX property owners — the "24/7" number that never actually answers. Every technician on our Frost roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in Frost isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Frost, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
Our Frost, TX-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Talk to a Frost property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Frost call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Frost started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Frost dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Frost response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Frost rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Frost homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
Frost businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Frost get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our Frost crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every Frost estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside Frost, TX, most Frost calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Frost job done, and getting there again is on us, not you.
A short call with our Frost dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Frost property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Every Frost job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Frost paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside Frost, TX, most Frost calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Frost job, not an add-on option.
Our Frost on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Frost job as complete.
Yes, our Frost crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Frost tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Frost, including retail, restaurants, and office space.
Most Frost residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Frost guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Frost crews cover that full radius.
Frost is our home base, and our reach extends across Frost, TX through a network of staged equipment and on-call technicians. If your address falls inside or near Frost, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Frost, Frost, TXCall now and speak with a real Frost dispatcher, not a national call center.
Call +1-844-833-1325